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Why does ISO 9001 certification matter?

ISO standards have been around for over three decades now. Prior ISO standards each country had their own specific standards for quality, environmental protection, occupational health and security etc. These may have been in the form of industry specific standards that were published by an industry association, military spec standards or other similar standards set by corporations for their customers. ISO standards are based on the process-based approach and variation of this have existed since the first world wars. While ISO standard are voluntary many organizations choose to get certified and have their personnel complete training programs such as ISO 9001 2015 training.

ISO 9001 2015 training prepares personnel with an understanding of the interpretation of the ISO standard and how to tailor it to that they specifically do when implementing the standard. So why then opt for certification when certification is not needed by ISO? ISO is not a governing body and cannot dictate to other countries what they must or must not do, neither can they to organizations as they are not a statutory body. Certification has grown as trust in the standards have grown. Certification to ISO standards signify a commitment to meeting the requirements of the standard not matter which country they are implemented in and no matter by what industry. It also signifies a commitment to continual improvement.

Sometimes certification is voluntary and sometimes it may be mandatory as in the case of Contractual requirements where a buyer requires the supplier to bee certified. This reduces the onus of the buyer to assess the effectiveness of the supplier to provide conforming products or services. This is done by the certification body. Certification bodies during this assessment will assess the awareness of the personnel and organizations may evidence this by demonstrating that personnel have undergone an ISO 9001 2015 training. The training alone however is not enough, there is a need for the personnel to be able to effectively speak to what they do. To demonstrate an understanding of the policy, objectives and the processes they are a part of.

In recent years discussions have come up on the validity of the ISO certifications and whether they can be relied upon. The international bodies responsible for accreditation of certification bodies do their utmost best to ensure that due diligence is exercised. Companies must however realize that by implementing ISO standards and providing ISO 9001 2015 training they will evidence benefits far beyond the cost of certification or even the cost of implementing the system. Continual improvement has resulted for many in savings of operational costs, personnel retention, increased customer satisfaction and increased efficiency.

QMII provides ISO 9001 2015 training in both and onsite and virtual format to meet your ISO certification needs.